(CAN) Specialist, Technology Support - Logistics
Maple, Canada
Distribution
Our distribution and transportation teams are our heroes behind the scenes
Our distribution and transportation associates manage the complex task of getting products from suppliers and our distribution centres to our stores. This is a fast-paced, 24-hour operation and these teams work around the clock to keep our promise of delivering on time, every time.
At Walmart, you’ll have continuous training, a clean and safe working environment, and have the opportunity to perform with industry-leading technology.
- Job Type: Regular/Permanent
- Schedule: Morning, afternoons, evenings, nights
Success Profile
What makes a successful (CAN) Specialist, Technology Support - Logistics at Walmart? Check out the top traits we’re looking for and see if you have the right mix.
- Flexible
- Team Player
- Ability to lift-up to 50lbs repeatedly
- Adaptable in fast paced environment
- Safety Focused
- Positive
Our Distribution Centres
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Regional Distribution Centre (RDC)
Products: General Merchandise
Locations: Ontario – Mississauga, Cornwall
Alberta – Calgary -
Perishable Distribution Centre (PDC)
Products: Perishable Grocery
Locations: Ontario – Mississauga, Cornwall
Alberta – Calgary -
High Velocity Distribution Centre (HVDC)
Products: Non-Perishable Grocery products like bottled water, sugar, pet food, condiments
Locations: Ontario – Mississauga, Cornwall
Alberta – Calgary -
Import Distribution Centre (IDC)
Products: Imported General Merchandise
Locations: Ontario – Cornwall
Alberta – Calgary
Benefits
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Healthcare
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Dental*
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Life Insurance*
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Live Better U
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Store Discount
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Double discount days
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EQ Health
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Paid Vacation*
*To be based on hours or employment status (i.e., Full -Time/Part-Time)
Responsibilities
(CAN) Specialist, Technology Support - Logistics
Maple, Canada Technology, Management & Support Roles, Supply Chain
Position Summary...
The Specialist - Technology Logistics Support role is required for day-to-day support of equipment in the logistics environment. · This role is also responsible for receiving, tracking, and resolving L1 Service Desk requests and incidents, submitted by customers via walk-up or systematically. · This role assists with the installation of new systems and services as required · Monitor Data center alarms and co-ordinate with 3rd Party, SSC and Global Technology for maintenance.What you'll do...
1. Serves as first point of contact for DC/FC users seeking IT support.
2. Aims to resolve a significant portion of incidents and fulfill routine service requests directly.
3. Act as communication bridge between the operations and various support teams to facilitate smooth information flow and effective problem resolution.
4. Manage release of planned outages and upgrades to ensure successful implementation.
5. Assist with supporting Microsoft Windows and its office products.
6. First level support of all office printers in preventive and remedial capacity.
7. When unable to resolve an issue themselves, escalates incidents and complex service requests to the appropriate global support and specialist teams.
8. All other duties as assigned.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
360 Shipwill St, Maple, ON L6A 5E2, CanadaAre you currently a Walmart associate?
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